Pestana Porto Santo Beach Resort & Spa, Porto Santo

The hotel offers spacious and well-appointed rooms with large balconies, but there seem to be issues with ants. The service is generally helpful and polite, although some staff appeared miserable. The location is stunning, with beautifully maintained grounds and a range of facilities, although there were complaints about the hardness of the beds. The dining experience is rated as good, especially at the snack bar by the pool, but quality and choice could be improved. Overall, the facilities are well-equipped and cater to various needs.

The hotel offered spacious rooms that were comfortable and suitable for a family of 4, despite a musty smell upon arrival. The service was a mix of waiting and unenthusiastic staff but redeemed by attentive buffet checks. The location was a picturesque complex with various amenities, marred by crowded spa hours. The dining experience had delicious meals but with challenges like birds and limited toasters. The facilities were diverse and well-maintained.

The hotel had nice and comfy rooms, but some noise issues and lacking light. The service was well-intentioned but seemed troubled at times. It was located next to a beautiful beach, but there were cleanliness concerns in the pool. The dining experience was good but not exceptional.

The hotel offers nice, comfy, and spacious rooms, although a bit dark in some areas and lacking tea and coffee making facilities. The service had some hiccups like unexpected high prices and delays. The location was a great experience overall, with a beautiful beach view and lovely sunsets. The dining options were varied and tasty. The facilities were generally good but lacked proper pool maintenance initially.

The hotel is located in one of the best spots, with the mountains on one side and the beach on the other. The rooms are spacious, clean, and had great amenities like a fridge and microwave; however, the lack of air conditioning slightly impacted the comfort. The service was exceptional with staff going above and beyond to assist and provide a level of service rarely seen elsewhere. The location is a perfect 10/10, although some improvements could be made to reduce waste and improve family-friendliness. The dining experience offered a huge variety but was affected by the canteen-like feel in the main buffet restaurant. The facilities are modern and well-maintained.

The hotel is situated in a good location, with well-maintained surroundings. The rooms, although needing improvement in heating, were consistently clean. Service was helpful and organized, despite some minor hiccups. The dining options offered a variety but had room for enhancement. The facilities were satisfactory overall.

The hotel offers clean and cozy rooms with plenty of storage, though some areas could be improved. The staff is friendly and helpful, but there are minor issues. The location provides stunning views and a variety of facilities. The dining experience has its ups and downs. Overall, it's a mixed but enjoyable stay.

I enjoyed my stay at the hotel. The location was fantastic, with a lovely view of one of the mountains. The rooms were clean and equipped with toiletries, although the window in the bathroom facing the bedroom was a bit odd. The management team was wonderful, making sure my stay was enjoyable. However, the service at check-in was lacking explanation and took longer than ideal. The dining experience was pleasant, but there were birds flying around occasionally. The facilities were good overall, although the pool cleanliness could have been better earlier in my stay.

My stay at the hotel was enjoyable overall. The rooms were spacious and had a nice large balcony, although there was a musty smell initially. The service was good with attentive staff, albeit with some areas for improvement. The location was superb with stunning facilities for all, but the pool cleanliness could have been better. The dining experience was average with limited options. The facilities offered were modern and convenient.

The suite I booked was clean but extremely outdated and in need of a refresh. Despite that, the spacious room was suitable for three people, with daily towel changes and a stocked fridge. The beds were comfortable, but the bath in the shower was inconvenient.